ERP · CRM · ISP · Field service

One platform. Every operation. Built for OTHEE.

MoWave is a modular ERP, CRM, ISP, project management and engineering-operations platform built for OTHEE Technologies. It unifies sales, projects, inventory, billing, field service and subscribers in one role-based system.

Built for operators

12Integrated modules
RBACRole-based access
UGXMobile-money billing
MobileField-ready
Modules

Everything the business runs on, in one place

📊

Dashboard

Executive command centre with KPIs, alerts and cross-module widgets.

Real-time snapshots of revenue, open tickets, project status, inventory levels and field technician activity, with widgets tailored per role.

🤝

CRM

Contacts, companies, deals and activity tracking.

Manage leads from quote request to closed deal. Log calls, meetings and follow-ups, and link opportunities to projects, invoices and service contracts.

🧰

Service Management

Catalogue, packages, labour rates and installation templates.

Define service categories, equipment, materials, brands and maintenance plans to power accurate quotations and standardised field delivery.

🧾

Quotation

Configurable quote builder with pricing rules and lead capture.

Dynamic questionnaires, service-based pricing, PDF export and conversion to projects or orders, integrated with the public website quote flow.

📦

Inventory

Warehouses, stock levels and movement tracking.

Multi-warehouse stock control, low-stock alerts, issue/return workflows tied to projects and installations, and valuation reporting.

🛒

Procurement

Vendors, purchase orders and goods receipt.

Vendor management, PO approval chains, receiving against orders and cost allocation to projects or inventory.

🗂️

Project Management

Projects, tasks, milestones and resource planning.

Plan installations and enterprise deployments with timelines, task assignments, dependencies and budget-versus-actual tracking.

🧑‍🔧

Technician Management

Skills, schedules, dispatch and performance metrics.

Technician profiles, certifications, availability, job assignment and SLA compliance dashboards.

📱

Field Service App

Mobile app for on-site job execution.

Job checklists, photo capture, signatures, parts usage, time logging and offline sync for technicians in the field.

📡

ISP Management

Subscribers, plans, RADIUS and network provisioning.

Hotspot and broadband subscriber lifecycle, plan management, voucher billing, captive portal integration and bandwidth analytics.

💳

Billing

Invoicing, recurring charges and subscription billing.

Generate invoices from projects, services or ISP plans, with recurring billing, pro-rata adjustments and UGX-first multi-currency support.

📲

Payment Gateway

Mobile money, card and webhook reconciliation.

PawaPay and card gateway integrations with automated payment matching, receipts and customer payment links.

Why MoWave

Replace spreadsheets and siloed tools

Customer 360°

CRM, service history, billing and projects share one customer record.

Quote-to-cash

From a website quote request to invoice and payment, with nothing re-typed.

ISP & field ready

Subscribers, plans, dispatch and on-site job completion from day one.

Financial control

Invoices, payments, procurement and inventory tied to projects.

Secure by design

Role-based access, audit trails and self-hosted deployment.

Mobile money native

MTN and Airtel payments reconciled automatically.

See MoWave in action

Tell us about your operation and we’ll arrange a walkthrough.

Request a demo